新闻 2023年9月28日

Mitie unveils the power of 情报-led cleaning with launch of Merlin Connect

  • Mitie has launched its new cleaning 情报 platform, Merlin Connect
  • 通过结合空间清洁状态的实时数据, 清洗时间, 以及具有长期趋势分析的反应性任务, Merlin Connect drives more efficient and data-led cleaning services
  • 此次发布建立在Mitie的行业领先地位之上, 以技术为主导的清洁方法, as it continues to invest in the latest 创新s in the sector

Mitie, 英国领先的清洁和卫生澳博官方网站提供商, has launched a new cutting-edge cleaning 科技nology platform. 梅林连接利用沟通的能力, collect data and present analytics to create the future of 情报-led cleaning. The app-based Merlin Connect is accessed by hand-held device and through an online dashboard which generates insights to drive efficiencies, 授权清洁技术人员, provide a better user experience and support a demand-led service.

Merlin Connect provides the ability to collect real time information from cleaning 科技nicians on the ground. 用他们的手持设备扫一扫, 科技nicians can scan near-field communication (NFC) tags and QR codes placed throughout their place of work to immediately unlock vital information that directly relates to the area they are working in. 这包括重要的健康和安全信息, 任务, 设备状态报告, 这都要感谢Merlin Connect的资产管理模块.

Technicians can digitally log completed activities or raise issues, 比如破碎的物品, issuing a general communication to send an automatic notification request, 这样就可以纠正或迅速作出反应. They can also highlight any additional or unexpected 任务 that were undertaken. With the opportunity to upload before and after images demonstrating the level of cleaning required as well as timestamps, Merlin Connect offers a transparent way to evidence excellence in cleaning standards. The platform’s built in auto-auditing module is able to collate all this information automatically, saving time and replacing the need for time-consuming manual auditing processes.

通过Merlin Connect平台, data is seamlessly integrated to provide a digital dashboard for each location, 与上司, 经理, 技术人员也能看到, 在实时, 每个区域的清洁状况, 还有最需要清洁的地方. 举个例子, 当与Mitie的传感器技术集成时, the platform identifies priority areas to be cleaned based on how frequently they are used throughout the day. 通过平台, 科技nicians can access all this information at a glance on their device and quickly act upon it, 改变他们处理日常事务的方式.

In addition to Merlin Connect supporting cleaning 科技nician’s 任务, it also allows all building users to request an area to be cleaned. By simply scanning an area’s unique QR code and completing a request form, an instant ‘reactive task’ alert is sent to cleaning 科技nicians, 让他们迅速采取行动.

As well as Merlin Connect’s ability to provide real-time information, 该平台还为客户提供了有价值的见解, such as highlighting where cleaning patterns can become opportunities for future efficiencies. 通过分析传感器产生的数据, Merlin Connect’s dashboards can identify trends in cleaning schedules – such as areas requiring longer to clean than scheduled and identifying the optimal times for cleaning. 有了这些信息, cleaning 科技nicians can deliver a more effective service using smarter demand-led schedules, 从而为员工带来更好的体验, 客户, 建立用户.

Jason Towse, Managing Director, 业务 Services, Mitie, said:

作为英国领先的清洁公司, we’re always looking to drive our 行业 forward with new 创新s. 随着Merlin Connect的推出, we’re empowering our colleagues with the data and insight they need to deliver a progressive, 以需求为导向的清洁方法, which ultimately provides a better service for our 客户.”

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